Shipping & Returns
📦 Shipping
We carefully prepare each order to offer you a smooth and stress-free experience.
Processing times:
All orders are processed within 1 to 3 business days.
Delivery times:
- Standard delivery: 5 to 10 business days
- International delivery: 7 to 15 business days
Please note that delivery times may vary depending on your location and demand.
Shipping costs:
Shipping costs are calculated at checkout.
Free shipping may be offered during special promotions.
Order tracking:
Once your order has shipped, you will receive a tracking number via email to easily track your package.
🔄 Returns & Refunds
Your satisfaction is at the heart of our priority.
Return period:
You have 14 days after receipt to request a return.
Return conditions:
- Items must be unused and in their original packaging
- For hygiene reasons, open bath sachets cannot be returned
Damaged or incorrect products:
If you receive a damaged or incorrect item, please contact us within 48 hours with a photo of the product. We will offer you a replacement or a refund.
Refunds:
Once your return is received and inspected, your refund will be processed within 5 to 7 business days via your original payment method.
📩 Contact
For any questions regarding your order, please do not hesitate to contact us:
📧 support@yourbrand.com