TERMES & CONDITIONS

1. Overview

This website is operated by our brand. Throughout the site, the terms “we”, “us” and “our” refer to our company. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.

By accessing or using any part of the website, you agree to be bound by these terms. If you do not agree, please do not use our website.


2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country or have given consent for any minor dependents to use this site
  • You will not use our products for any illegal or unauthorized purpose
  • You will not transmit any viruses or harmful code

Any breach of these terms may result in termination of your access to our services.


3. Products & Services

We strive to display our products as accurately as possible. However:

  • Colors and images may vary slightly depending on your device
  • All descriptions and prices are subject to change at any time without notice
  • We reserve the right to limit the sales of our products to any person, region, or jurisdiction

Our bath tea products are designed for relaxation purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.


4. Pricing & Payments

All prices are listed in the currency shown on the website and may change without notice.

We reserve the right to:

  • Modify or discontinue any product without notice
  • Refuse any order you place with us

Payments are securely processed through trusted payment providers.


5. Orders & Billing Information

You agree to provide current, complete, and accurate purchase and account information.

We may cancel or limit orders if:

  • Fraud or unauthorized activity is suspected
  • Incorrect pricing or product information is displayed

If we make changes to your order, we will attempt to notify you via email.


6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and external factors.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Incorrect shipping information provided by the customer

Please refer to our Shipping & Returns page for more details.


7. Returns & Refunds

Returns are accepted according to our return policy.

  • Items must be unused and in original packaging
  • Opened or used bath products cannot be returned for hygiene reasons

We reserve the right to refuse returns that do not meet our conditions.


8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of our brand and may not be copied, reproduced, or used without permission.


9. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages
  • Any allergic reactions or sensitivities to our products

Customers are advised to review ingredients before use.


10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time.

It is your responsibility to check this page periodically for updates.


11. Contact Information

For any questions about these Terms & Conditions, please contact us:

📧 support@votremarque.com


✨ By using our website, you agree to these Terms & Conditions and trust us to deliver a peaceful and relaxing experience.

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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager